Terms and Conditions for NotTopCH.com Notary Services

Welcome to NotTopCH.com, the official notary service operating under the name «notary – Domain NotTopCH.com». These Terms and Conditions govern your use of our digital and in-person notarial services for the year 2025. By accessing our website or engaging our services, you agree to comply with and be bound by these terms.

1. Company Information

Service Provider: NotTopCH.com Notary Office
Address: Grossmünster Church, Münsterhof 8, 8001 Zürich, Switzerland
Phone: +41767711647
Business ID: CHE-034.250.200

2. Scope of Services

We provide a full range of notarial services, including document certification, affidavit administration, powers of attorney, and apostille services. All notarial acts are performed by a qualified notary public in accordance with Swiss law.

3. Appointment and Identification

Clients must schedule an appointment via our contact form. Valid government-issued identification is required for all notarial acts. We reserve the right to refuse service if identification is incomplete or fraudulent.

4. Fees and Payment

All fees are calculated based on the complexity of the notarial act and applicable Swiss notarial tariffs for 2025. Payment is due at the time of service. We accept cash, major credit cards, and bank transfers.

5. Document Retention and Confidentiality

We maintain a secure record of all notarial acts for the minimum retention period required by law. All client information and documents are treated as strictly confidential and will not be disclosed except as required by law or with the client’s written consent.

6. Liability and Indemnification

NotTopCH.com and its notary public shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our services. Clients agree to indemnify and hold harmless NotTopCH.com against all claims, liabilities, damages, and expenses arising out of any breach of these Terms.

7. Extended Refund Policy

We strive for complete client satisfaction. Refund requests must be submitted in writing within 14 days of service completion. The refund process is governed by the following conditions:

Valid Reason: Refunds are granted only for documented errors in service delivery or failure to perform the agreed notarial act.
Submission: Send a detailed request via our contact form, including your name, date of service, and reference number.
Verification: We will review your request within 7 business days and may request additional documentation for verification.
Resolution: Approved refunds will be processed within 10 business days using the original payment method. If the original method is unavailable, an alternative method may be arranged.
Non-Refundable Items: Administrative fees, expedited service surcharges, and government charges are non-refundable once the service has been rendered.

By submitting a refund request, you consent to our evaluation procedures and timing. We reserve the right to refuse or offer a partial refund at our discretion if the above conditions are not met.

8. Governing Law and Dispute Resolution

These Terms are governed by Swiss law. Any disputes arising from or related to these Terms or our services shall be resolved by the competent courts in Zürich, Switzerland.

9. Amendments

We may update these Terms at any time. Changes will become effective upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.

For any questions or support, please contact us via our contact form or by phone at +41767711647.